Every gaming studio obsesses over acquisition. Download numbers. Install rates. Day-one active users. But the real money isn’t in getting players through the door. It’s
Much of our daily communication is asynchronous: we send an email in the morning and receive a reply at noon; we respond to a group
If you ask your agents what the best part of their job is, they most likely won’t say that it’s manually sorting through and classifying
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What is the first thing you do in the morning? Do you check the weather, read the news, scroll through Facebook, play music through Spotify,
A robust knowledge base has many benefits. It empowers your customers to self-serve, increasing ticket deflection in the process. It educates your customers so that
What Is An AI Customer Service Chatbot? There’s a lot of chatter about chatbots today, but the concept of a chatbot is really nothing new.
We’re really proud of our product and have no qualms about this shameless plug. Here’s a list of some quick customer testimonials that really speak
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