Every gaming studio obsesses over acquisition. Download numbers. Install rates. Day-one active users. But the real money isn’t in getting players through the door. It’s
What if your customer service could go from being a cost center to a revenue engine? Imagine faster resolutions, more loyal customers, and significant savings.
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Choosing the right customer support software can feel like a daunting uphill battle, especially with the growing number of support tickets, diverse player demographics, and
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Generally, customer service agents have played a significant role in building genuine relationships that last and improve experiences. They are usually the primary point of
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Gone are the days when you want to debate the importance of having a self-service channel. Self-service is inevitable now. A recent report shows that
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The Zendesk vs Freshdesk debate is a classic corporate tale of competition and innovation. Originating from Copenhagen in 2007, Zendesk was among the first to
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Imagine trying to buy something you need, but the instructions are in a language you barely understand—frustrating, right? Now, imagine that frustration multiplied across cultures
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