New Helpshift Read Receipts Display like iMessage: Know When Customers Received an Agent’s Reply
Confirm When Customers Receive Agent Replies with Helpshift’s New Feature: Read Receipts In today’s Customer Support world, there’s too much time wasted trying to make sure your customers actually read a reply from your Agents. For those of you who are accustomed to email-based solutions, you’re all-too familiar with the manual and automatic follow up […]